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Order Online

Our shopping cart system makes ordering easy. (For step-by-step instructions, see the section below.)

Payments may be made by credit card (secure online payment) or through PayPal.  If you prefer to pay by check or money order, please print your order and mail it with your check.

Orders paid through PayPal or by credit card are usually shipped within one to two days of receipt of the order.   Orders paid by check or money order will be shipped with the payment has cleared our bank.

 


Order By Mail

If you prefer to pay by check or money order, you may still use our shopping cart system.

Just follow the steps below, but print the order page before finalizing the order. 

Then send the copy of the order and your check to us. We will process your order and ship it when your payment has cleared our bank.

 


Order By Phone, Fax, or Email

If you prefer to place your order by phone, fax, or email, please send us your order.  We will calculate your order and process your credit card payment manually. 

 


Shipping Policies

We ship using the U. S. Postal Service (USPS) or United Parcel Service (UPS).  Our shopping cart system computes shipping charges based on product weights with a small charge for handling. 

You will be able to choose the method and speed of shipment (first class, priority, etc.).

Please double-check your order to ensure that you have provided the correct shipping address.

Most orders are shipped within two business days.  If we expect a delay in shipping your order, we will contact you via email. 

 


Support Your Local Quilt Shop

Please ask for these products at your local quilt shop. (We offer wholesale rates on all patterns to qualified retailers. Just ask your local store to contact us for more information.)

 


How to Use Our Shopping Cart System

Our shopping cart system makes ordering online easy.

Just click on any item to add it to your cart.

Continue browsing our website and adding items to your cart.

Click on the VIEW CART or SHOPPING CART buttons to view your cart at any time.

To remove any item from your cart, just click the red "X" to the right of the item's quantity.

When you are ready to finalize your order, click on the orange CHECKOUT button in the shopping cart.

You will have the option of paying by credit card, by PayPal, or by check or money order. Choose the method that you prefer.

Orders paid through PayPal or credit card are usually shipped within one to two days.

Enter your basic information (email address, phone, shipping and billing addresses).

Click on the CONTINUE CHECKOUT button at the bottom of the screen.

Enter any discount codes or notes (such as preferred zipper color in finishing kits) and choose your preferred shipping method. (See notes above.)

Click on the CONTINUE CHECKOUT button at the bottom of the screen.

Validate that the order is correct and click on the PURCHASE ITEMS button at the bottom of the screen.

Print your order (using the File/Print menu at the top of your screen).

You will receive an email acknowledging your order and notifying you of any delays.

 


Out of Stock

If any of the items on your order are out of stock, we will notify you within 48 hours.

 


Returns/Damage Claims

All sales are final with no returns, other than any product found to be defective. We will not be responsible for items returned without authorization.  Items returned without an authorization number will not be refunded.  If a package is damaged upon arrival, please report it to the carrier immediately.

Within our sole discretion we will handle return/replacement requests on a case by case basis. Our goal is to provide excellent customer service and ensure that your projects are stunning. Please contact us if you have a particular issue.



Disclaimer

Use of the information and data contained on this Web site on these pages is at your sole risk.

If you rely on the information on this site you are responsible for ensuring by independent verification its accuracy or completeness.

The information and data on this site are subject to change without notice. Byannie.com may revise this Disclaimer at any time by updating this posting.

Byannie.com, its agents, instrumentalities, officers and employees:

  • Make no representations, express or implied, as to the accuracy of the information and data contained on this site.
  • Accept no liability for any use of the said information and data or reliance placed on it.
  • Make no representations, either expressed or implied, as to the suitability of the said information and data for any particular purpose.
  • Make no warranties that the said information and data is free of infection by computer viruses or other contamination.
  • Do not make any warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on sites linked from or to this site.
  • Do not make any warranties or representations that material on other web sites to which this site is linked does not infringe the intellectual property rights of any person anywhere in the world.
  • Do not authorize the infringement of any intellectual property rights contained in material in other sites by linking this site to those other sites.

Content / Advertising Policies

Byannie.com is a family-oriented site and reserves the right in its complete discretion to refuse any content or advertising that it deems inappropriate. Examples of inappropriate content and advertising include pornography, illegal activities, get-rich-quick schemes, and those that promote intolerance, violence, or hatred.

Byannie.com reserves the right in its complete discretion to place the advertisement on the page and within the category it deems most appropriate.

Free advertisements and links are listed in alphabetical order.


Our Privacy Policy

At www.ByAnnie.com we respect your privacy.  We will not release your name, address, phone number, email address or any other information.

We use the information we collect about you only to process orders and communicate with you.


Questions?

Please visit our FAQ page for general questions. We have a fair number of answers about our products and policies there.

Please call (435-674-9816) or email us at info@byannie.com if you can't find the answer online or if you would prefer to order by phone.