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Find our FAQ Page HERE to discover if we've already answered your question(s)

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How do I use the website?

We've put together a video that goes over many of the basic features of our website and how to get the most value out of it. We hope this is helpful.

How do I access my videos and downloadable PDFs?

Why do I have a coupon in my pattern and how do I use it?

If you are buying the paper version of a pattern that has an Add-on Video™, you are likely to get a coupon for the value of the Add-on Video™. You can verify this by reviewing description of the pattern you are buying. If the description indicates that a coupon is included, we recommend waiting until your pattern arrives by mail and then coming back to the website to purchase your Add-on Video™.

If you are buying a PDF version (only available on limited number of patterns) or if you bought your pattern prior to the introduction of Add-on Videos, you will need to purchase the Add-on Video™.

Video and digital content is only available when logged in and connected to the internet. It is not available on CD or DVD.

Add-on Videos are a new feature that we’ve begun adding to our latest patterns. Because so much time goes into the production of each video, we are currently focusing on our newest patterns.

For a full list of Add-on Videos that are available, click HERE.

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