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Add-on Videos: Are there DVDs available for the Add-on Videos or tutorials?

Video and digital content is only available when logged in and connected to the internet. It is not available on CD or DVD.
Video and digital content is only available when logged in and connected to the internet. It is not available on CD or DVD.

Patterns

Add-on Videos: Why doesn’t my pattern have an Add-on Video?

Add-on Videos are a new feature that we’ve only begun adding to our latest patterns. Because so much time goes into the production of each video, we are currently focusing on our newest patterns. For a full list of Add-on Videos that are available, click HERE. /shop/category/12
Add-on Videos are a new feature that we’ve only begun adding to our latest patterns. Because so much time goes into the production of each video, we are currently focusing on our newest patterns. For a full list of Add-on Videos that are available, click HERE. /shop/category/12

Patterns

Needles, Thread, Stitch Length, and Seam Allowances

*What color of thread matches your products?* ​It can be hard to choose thread colors online, so we have prepared a list of colors of Superior Thread's SoFine#50 thread that coordinate best with our products. ​Note that we usually match our thread to the fabrics we are using. However, there are times when we prefer to blend our thread color with zippers, mesh, and fold-over. ​The list below includes Superior Threads' SoFine #50 colors and Aurifil colors to match all 48 of our colors of zippers. Our 14 most popular colors of zippers along with their related colors of lightweight mesh fabric and fold-over elastic are marked with a *. ​Click * HERE [1] * to print a PDF Thread Color Chart. Note that this chart is sorted by zipper SKU. *What needle do you recommend? * ​We use a 90/14 topstitch

General Sewing

For those new to ByAnnie, please be sure to check out our simple patterns with full tutorials in the ByAnnie Basics pattern category.
For those new to ByAnnie, please be sure to check out our simple patterns with full tutorials in the ByAnnie Basics pattern category.

Hardware Sets (discontinued)

Click the above title to get a helpful conversion summary.
Click the above title to get a helpful conversion summary.

Hardware

Return Policy

*What is your return policy?* ​Within our sole discretion we will handle returns on a case by case basis. Please use our  product returns page [1]  for items you want to return. We will not be responsible for items returned without authorization. You will be responsible for any postage costs on returned items. If you have an item that is defective, please contact us and we will be more than happy to resolve the issue. *What if my package is damaged before it arrives to me? * ​If a package is damaged upon arrival, please report it to the postal carrier immediately. If the products themselves are damaged, please contact us at [email protected]. *Can I exchange products? * ​We do not accept exchanges. Within our sole discretion, we do at times except returns of items, please use the  product

International Orders

*I live outside of the USA, is there a way to save on shipping costs?* ​The best option is to get a local quilt shop in your area to start carrying our products. Since they would buy in bulk, shipping costs should generally be much more reasonable. ​Not sure if you have a local quilt shop?  Try looking * HERE [1] *. *How can I buy ByAnnie patterns and products outside of the USA? * ​There are a couple of options here : * ​1)* Please look for a local quilt shop. They can easily setup a wholesale account with us or may have access to a local distributor. You might find one on our * Local Quilt Shop Contest database [2] *. * ​2)* You can order directly from the USA and have it shipped anywhere in the world via the US Postal Service. Please fill up your cart and go to checkout to get shipp

Photo Contest

Please find all information about our Monthly Photo Contest on its page:  https://www.byannie.com/photo_contest/ [1] [1] https://www.byannie.com/photo_contest/