How to Use ByAnnie's Website

04/11/2018 5487 2 0

How to Use ByAnnie's Website


Whether you’re a first-time buyer, or a long time customer, we want to make sure you feel comfortable navigating through our website, and that you’re aware of all the great features it has to offer. Watch our tutorial video above, or keep reading below for some of the highlights to set yourself up for success!

Set Up an Account

Although you don’t have to have an account to shop on ByAnnie.com, there are some great benefits to setting one up - here are just a few:

  1. Faster and easier checkout! Having an account allows you to store your shipping and billing information for faster and easier checkout the next time you shop. You will also be able to look up a detailed history of previous orders placed while you were logged in.
    *Please note that ByAnnie.com is a secure, encrypted website. No personal information is ever shared with a third party, so you can feel confident that you’re shopping safely!
  2. Access to your Digital Library! The digital library is a place where you can save all the PDF patterns you’ve purchased, access the free patterns you’ve downloaded, view an array of helpful tutorial videos and where you’ll find any add-on videos that you’ve purchased. If you’re not familiar with add-on videos, they’re a new feature for our latest patterns! In them, Annie walks you through some of the more challenging aspects of the pattern, so they’re a nice resource for helping you through your project!
  3. Keep a wish list! If you see something you want, but aren’t quite ready to buy, click the little heart icon under the “Add to Cart” button to save it to your Wish List. Then, at a later date, you can go back and find the items you’ve saved by clicking “Wish List” at the bottom of the page! This saves you the hassle of having to search for all those great items again in the future!

ByAnnie is dedicated to supporting local quilt shops, and we recommend that everyone shops locally when possible! Do you own a store or business? Make sure to sign up for a wholesale account!

Find Useful Information

  1. Find everything you need for your project! Be sure to click through all the tabs found on the pattern page. Not only will you find the description of what the pattern will make, but you’ll find helpful reviews from other customers, the supply list of everything you’ll need to make your project, and a handy “you’ll also need” tab which gives quick links to the products offered by ByAnnie.com from the supply list. On certain patterns, there may also be other tabs, such as a handy comparison chart, showing the differences in sizes & features between our travel bags.
  2. Give and receive input! Speaking of our review tab, be sure to review any of the items you’re familiar with. Not only will this help other customers decide which patterns and products to choose, but it will help us know how to improve. We’re here to set you up for success, so any feedback is extremely helpful!
  3. Know how to contact us! If you have general comments or concerns, please use the “Contact Us” button at the top of the page to send us a message. Please note that we are unable to respond directly to any questions left in reviews, so make sure you send inquires through the “Contact Us” page.
  4. Learn More! Don’t forget, we have additional links to information pages which can be found at the bottom of the screen.         
    a) The Corrections page shows any corrections that have been made to patterns over the years. If you have an older pattern, always check the corrections page to make sure you have the most current and up-to-date information.
    b) Click on the Returns link if you have any products that you’d like to return. However, if you have questions about exchanges, please make sure to write to use using the “Contact Us” page.
    c) Don’t forget to check our Frequently Asked Questions for information on a wide variety of topics. If you don’t find an answer to your question, then feel free to write to us through the “Contact Us” page.

Stay Connected

  1. Sign up for our email list! It’s the perfect way to keep yourself informed about what’s going on in the ByAnnie world. You'll be the first to hear about our newest products, our best techniques, and slick new videos.
  2. Check out our weekly blog! The ByAnnie blog is updated with new content every week, and is filled with lots of great information! You'll find inspiration for sewing projects, get the inside scoop on new patterns & products, learn tips & helpful hints, and get behind-the-scenes access to everything ByAnnie!
  3. Find out where we’ll be! Want to know where the team will be headed next? Check out our calendar to see where Annie will be teaching classes, and which shows & events the team will be headed to!


Tags: How To Information Info Tutorial Website User Friendly FAQ

Write a Comment

Previous PostNext Post